1 Introduction & Acceptance
399bet ai- please read these Terms and Conditions carefully before using the website or any of its services. By accessing the site, creating an account, or using any service, you are deemed to have fully agreed to these Terms.
If you disagree with any part of these Terms, please refrain from using our platform. 399bet ai reserves the right to modify these terms and conditions at any time. Continued use of the platform after any changes constitutes acceptance of the updated terms.
Important: These Terms and Conditions are provided in Bengali for your convenience. In the event of any dispute, the English version shall be considered final.
2 Eligibility Requirements
399bet ai- to use the services, you must meet the following requirements:
- You must be at least 18 years is required. Participation by minors is strictly prohibited.
- Online gaming must be legally permitted in your country of residence.
- You must confirm that you are playing in your own name and with your own funds.
- You must not have any existing active or previously suspended accounts on 399bet ai.
- You must confirm that you are not on any self-exclusion list.
- All information provided during registration must be truthful, accurate, and complete.
399bet ai reserves the right to verify eligibility at any time and to close accounts that do not meet the required criteria.
3 Account Registration & Management
399bet ai- each individual only One account can be created. Creating multiple accounts will result in all accounts being closed and all balances may be forfeited.
- At the time of registration Full name, date of birth, and mobile number is mandatory.
- You are responsible for keeping your account password secure. Please notify us immediately of any unauthorized access.
- You are responsible for all activity that takes place on your account.
- Transferring or selling your account to another person is strictly prohibited.
- Registering with false information will result in account termination and balance forfeiture.
Warning: If we suspect that an account was registered with incorrect information, withdrawals may be placed on hold until KYC verification is completed.
4 Deposits, Withdrawals & Payment Policy
399bet ai- deposits and withdrawals are quick and easy via bKash, Nagad, and Rocket. All financial transactions are processed through our secure payment gateway.
- Minimum Deposit: BDT 500. The maximum deposit limit is determined by your account tier.
- Minimum Withdrawal: BDT 500. Withdrawals are typically processed within 24 hours.
- Before the first withdrawal KYC Verification Mandatory — a copy of your national ID or passport must be submitted.
- Withdrawals can only be made to the same payment method used for the original deposit.
- 399bet ai may request additional verification for any suspicious transactions.
- If money laundering is suspected, the transaction will be frozen and the relevant authorities will be notified.
5 Bonus & Promotion Terms
399bet ai- all bonus offers from 399bet ai are subject to specific terms. By claiming a bonus, you are considered to have accepted all conditions associated with that offer.
- Each bonus offer's Wagering Requirements Determined on a case-by-case basis. Typically, a wagering requirement of 20–35x the bonus amount applies.
- Withdrawals from bonus funds are not permitted until the wagering requirements have been met.
- Multiple bonuses cannot be active at the same time unless explicitly permitted.
- If bonus abuse or strategic wagering is used to meet bonus requirements, the bonus will be cancelled.
- Any unused bonus will be automatically cancelled once the promotion period expires.
- 399bet ai reserves the right to modify or cancel any promotion.
6 Prohibited Activities
The following activities 399bet ai- is strictly prohibited on 399bet ai. Any violation will result in immediate account closure, and the balance may be forfeited:
- Creating multiple accounts or using another person's account.
- Registering or submitting KYC documents using a false identity.
- Bonus abuse — claiming bonuses through multiple accounts or in a coordinated, systematic manner.
- Using software, bots, scripts, or automation tools to play games.
- Exploiting any technical bug or vulnerability in the platform.
- Engaging in money laundering or any other illegal financial activity.
- Harassing, threatening, or abusing other members or staff.
- Match fixing or any violation of sports integrity.
Strict Action: 399bet ai reserves the right to take legal action against anyone found engaging in prohibited activities.
7 Responsible Gaming Policy
399bet ai believes that gaming should be a healthy form of entertainment. We encourage all members to play responsibly and actively work to prevent problem gambling.
- Deposit Limit: You can set your own daily, weekly, or monthly deposit limits at any time.
- Self-Exclusion: You may self-exclude from the platform at any time, either temporarily or permanently.
- Cooling-Off Period: You can take a break from the platform for anywhere between 24 hours and 6 weeks.
- Reality Check: After a set period, a pop-up message will notify you how long you have been playing.
- If signs of problem gambling are detected, our support team will be on hand to assist you.
For more details, visit our Responsible Gaming Visit the page.
8 Intellectual Property Rights
399bet ai- the website, logo, design, content, software, and all related materials of 399bet ai are its exclusive property, protected under copyright, trademark, and other intellectual property laws.
- Copying, distributing, or using our content without prior permission is prohibited.
- Our trademarks and logo may not be used without authorization.
- Reverse engineering or decompiling the platform's software is strictly prohibited.
9 Limitation of Liability
399bet ai always strives to provide a seamless and reliable service. However, our liability is limited in the following circumstances:
- 399bet ai is not liable for any losses resulting from technical errors, server downtime, or internet connectivity issues.
- We are not responsible for any delays or losses caused by third-party payment gateways or service providers.
- 399bet ai will not be liable for any losses resulting from your own negligence or sharing your password with others.
- No compensation is payable for service interruptions caused by unforeseen circumstances such as natural disasters, government restrictions, or force majeure events.
10 Account Suspension & Closure
You can request to close your account at any time through our support team. You will be given the opportunity to withdraw any remaining balance before the account is closed.
- Closed at your request: Contact our support team. Once verified, your account will be closed within 7 business days.
- Closed at the initiative of 399bet ai: Accounts may be closed without notice in cases of terms violations, fraud, or suspicious activity.
- Balances in accounts closed due to violations may be returned or forfeited, subject to review.
- Transaction records will be retained for legal purposes even after an account is closed.
11 Dispute Resolution
For any disputes or complaints, please first contact our Customer Support Team's please get in touch with us. We take all complaints seriously and aim to resolve them as quickly as possible.
- An initial response will be provided within 48 hours of submitting a complaint.
- Complex matters will be resolved within a maximum of 14 business days.
- If a resolution cannot be reached through our internal process, arbitration through a neutral third party is available.
- Server logs will be considered final evidence in any dispute regarding game outcomes.
12 Applicable Law & Jurisdiction
These Terms and Conditions are governed in accordance with the regulations of the international gaming licensing authority. 399bet ai An online gaming platform operating under an international license.
- Any legal disputes will be settled under the jurisdiction of the licensing authority.
- If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.
- 399bet ai reserves the right to update these Terms and Conditions at any time without prior notice.
Frequently Asked Questions
Frequently Asked Questions about Terms & Conditions
Yes, 399bet ai reserves the right to modify these terms and conditions at any time. For significant changes, we will make reasonable efforts to notify members via email or in-platform notifications. Continued use of the platform after any changes constitutes your acceptance of the updated terms.
A wagering requirement means you must place a specified amount in bets before you can withdraw a bonus. For example, a BDT 1,000 bonus with a 20x wagering requirement means you must wager BDT 20,000 in total. Conditions vary by offer, so please read the relevant terms before claiming a bonus.
Accounts may be closed due to creating multiple accounts, providing false information, bonus abuse, use of software or bots, suspected money laundering, or any other breach of these Terms. Contact our support team to find out more about the reason for closure.
Withdrawal requests are typically processed within 24 hours. However, KYC verification is mandatory for your first withdrawal, which may take an additional 1–2 business days. Submitting the correct documents will help speed up the process.
To self-exclude, please contact our support team. You can exclude yourself from the platform for 30 days, 90 days, 1 year, or permanently. Any attempt to create a new account during the self-exclusion period will be blocked.